Tutorials

By hovering over the four-square logo located at the top right of the screen, a dropdown menu will appear. Select “Animal List” to access all the animals you’ve already registered in the software. You can search using various criteria: animal name, species, breed, identification number, or owner’s name. Don’t forget to click “Search” to display the results.

Tags : liste - menu

• Hover the four-square logo at the top right of the screen to display a dropdown menu.
• Select Client List. You will then access the list of clients already registered in the software.
  • You can search for a specific client using criteria such as their name, or create a new client.
• To add a new client:
  • Click on Add New Client.
  • Fill in all required information, especially the email address, which is mandatory to create the client profile. This also ensures proper delivery of reports and other consultation documents to the client.
• On the right:
  • The Client Source section refers to the person who referred this client.
• The tabs Human, Animals, and Type of Housing allow you to:
  • Indicate how many people live with the dog.

Tags : liste - menu

By hovering over the question mark icon and selecting the Documentary Resources tab, you’ll gain access to a variety of resources made available to you. These documents can be printed for your clients or displayed in your clinic to better inform your clientele.

The available resources are organized by animal type (dog or cat). Find the document you’re interested in, then double-click it to download it to your computer.

Feel free to make use of these valuable materials—for example, by attaching them to your consultation reports.

Tags : menu - ressources

Accessing the Consultation List

1. Hover over the four-square logo at the top right to display a dropdown menu.
2. Select Consultation List. You will be redirected to the consultation list, which also serves as the software’s home screen.

Available Features:

• You can sort consultations, for example by date, to find a specific one.
• To view all details related to a consultation, click on its date.
• From this list, you can also access the associated client and animal records.

Tags : fonctionnement - liste - menu

The bell icon located at the top right gives you access to your notifications. In general, these notifications will appear when a software update has been performed or when one of your clients has completed a behavioral questionnaire.

Tags : menu

To access your subscription invoices, hover over your name at the top right of the screen. From the dropdown menu, select My Invoices. You will then be able to view all your invoices directly from that section

Tags : facture - menu

Need help using the software? If you have a question, simply hover your cursor over the question mark icon. A dropdown menu will appear, giving you access to several options:

• Browse the FAQ to find quick answers
• Contact technical support to report a bug or ask a question
• Watch video tutorials, like the one you’re currently following

Everything is designed to guide you step by step in using the software.

Tags : aide - bug - faq - menu - tutoriel

• Creating the Consultation
  • Click on New Consultations.
  • Enter the client’s information (pay special attention to the email address).
  • Fill in the animal’s details.
  • Click on Initial Behavioral Assessment to confirm.
• Consultation Screen
  • Write personal notes (e.g., reason for the assessment).
  • Left side: client profile.
  • Right side: animal information sheet.
  • You can upload a photo of the animal.
  • Click on Save to confirm the entered information.
• Questionnaire
  • Click on the Questionnaire tab.
  • The questionnaire is organized into categories:
    • Self-control
    • Fear
    • Attachment
    • Social integration
    • Communication and education
  • You can:
    • Complete it with the client
    • Send it by email (can be completed at home or in the waiting room)
  • Once completed, the questionnaire is automatically updated in the assessment.
  • Click on Grid Summary to identify areas for improvement.
• Therapy
  • Therapy tab:
    • Write a personal comment.
    • Left side: therapies suggested by the software.
    • Two categories: environmental and behavioral.
  • Available actions:
    • Drag a therapy into the middle box to add it to the report.
    • Drag into “to do later” for follow-up.
    • Drag into “discard” if no longer relevant.
  • Manual search:
    • Type a keyword (e.g., “fear”, “noise”) to find suitable therapies.
    • Click on the therapy to add it to the report.
• Prescription
  • If managed by an assistant or without prescription medications:
    • Check “Only non-prescription”.
    • The software suggests over-the-counter products.
  • To add a product:
    • Click on it to open the dropdown menu.
    • Select and drag it to the bottom of the screen.
    • Right side: pencil icon to edit dosage.
    • Dosage is displayed automatically.
    • Adjust doses or units if needed.
    • Click on Save.
  • To manually add a medication: click

Tags : bilan comportemental - fonctionnement

1. New Consultation
   • Click on New Consultation.
   • Check the box indicating that the client already exists in the application.
   • Click on Select Client and enter their name.
2. Selecting the Animal
   • On the right, click on the animal’s name, then select the relevant animal.
   • Then click on Follow-up Behavioral Assessment.

   Displayed Information:

   • Data about the animal and previous questionnaire results.
   • Medications prescribed during the last consultation, with questions such as:
     • Was the medication administered?
     • Were there any side effects?
     • What was the administered dosage?
     • Were there any difficulties with administration?
3. Therapies
   • Find all previously prescribed therapies. For each therapy, indicate:
     • Whether it was carried out.
     • Any difficulties encountered.
     • Your decision to continue or discontinue it.
4. Questionnaire
   • Complete the questionnaire with your client or send it by email so they can fill it out on their smartphone (e.g., in the waiting room).
   • Once completed, click on Summary to compare the results with those from the previous appointment.
   • You can also select any other summary previously created in the software.

   Note: If the questionnaire is not completed, the software will not suggest any therapies (environmental, behavioral, or medicinal) in the following tabs.

5. Therapy
   • Therapies continued or discontinued will be automatically categorized based on your responses.
   • Therapies marked as To do later will remain in that category until your next appointment.
   • If the questionnaire is fully completed, the software will suggest therapies:
     • Add them by dragging them to the center.
     • Search for new options using keywords.
     • Place some therapies in To do later to review them later.
     • Classify therapies as Discard if they will no longer be used.
6. Other Tabs: Prescription, Summary, and Email Sending
   • These steps work the same way as in the initial behavioral assessment.

Tags : bilan comportemental - fonctionnement

The bell icon located at the top right gives you access to your notifications. In general, these notifications will appear when a software update has been performed or when one of your clients has completed a behavioral questionnaire.

Tags : menu

• Creating the Consultation
  • Click on New Consultations.
  • Enter the client’s information (pay special attention to the email address).
  • Fill in the animal’s details.
  • Click on Initial Behavioral Assessment to confirm.
• Consultation Screen
  • Write personal notes (e.g., reason for the assessment).
  • Left side: client profile.
  • Right side: animal information sheet.
  • You can upload a photo of the animal.
  • Click on Save to confirm the entered information.
• Questionnaire
  • Click on the Questionnaire tab.
  • The questionnaire is organized into categories:
    • Self-control
    • Fear
    • Attachment
    • Social integration
    • Communication and education
  • You can:
    • Complete it with the client
    • Send it by email (can be completed at home or in the waiting room)
  • Once completed, the questionnaire is automatically updated in the assessment.
  • Click on Grid Summary to identify areas for improvement.
• Therapy
  • Therapy tab:
    • Write a personal comment.
    • Left side: therapies suggested by the software.
    • Two categories: environmental and behavioral.
  • Available actions:
    • Drag a therapy into the middle box to add it to the report.
    • Drag into “to do later” for follow-up.
    • Drag into “discard” if no longer relevant.
  • Manual search:
    • Type a keyword (e.g., “fear”, “noise”) to find suitable therapies.
    • Click on the therapy to add it to the report.
• Prescription
  • If managed by an assistant or without prescription medications:
    • Check “Only non-prescription”.
    • The software suggests over-the-counter products.
  • To add a product:
    • Click on it to open the dropdown menu.
    • Select and drag it to the bottom of the screen.
    • Right side: pencil icon to edit dosage.
    • Dosage is displayed automatically.
    • Adjust doses or units if needed.
    • Click on Save.
  • To manually add a medication: click

Tags : bilan comportemental - fonctionnement

1. New Consultation
   • Click on New Consultation.
   • Check the box indicating that the client already exists in the application.
   • Click on Select Client and enter their name.
2. Selecting the Animal
   • On the right, click on the animal’s name, then select the relevant animal.
   • Then click on Follow-up Behavioral Assessment.

   Displayed Information:

   • Data about the animal and previous questionnaire results.
   • Medications prescribed during the last consultation, with questions such as:
     • Was the medication administered?
     • Were there any side effects?
     • What was the administered dosage?
     • Were there any difficulties with administration?
3. Therapies
   • Find all previously prescribed therapies. For each therapy, indicate:
     • Whether it was carried out.
     • Any difficulties encountered.
     • Your decision to continue or discontinue it.
4. Questionnaire
   • Complete the questionnaire with your client or send it by email so they can fill it out on their smartphone (e.g., in the waiting room).
   • Once completed, click on Summary to compare the results with those from the previous appointment.
   • You can also select any other summary previously created in the software.

   Note: If the questionnaire is not completed, the software will not suggest any therapies (environmental, behavioral, or medicinal) in the following tabs.

5. Therapy
   • Therapies continued or discontinued will be automatically categorized based on your responses.
   • Therapies marked as To do later will remain in that category until your next appointment.
   • If the questionnaire is fully completed, the software will suggest therapies:
     • Add them by dragging them to the center.
     • Search for new options using keywords.
     • Place some therapies in To do later to review them later.
     • Classify therapies as Discard if they will no longer be used.
6. Other Tabs: Prescription, Summary, and Email Sending
   • These steps work the same way as in the initial behavioral assessment.

Tags : bilan comportemental - fonctionnement

The bell icon located at the top right gives you access to your notifications. In general, these notifications will appear when a software update has been performed or when one of your clients has completed a behavioral questionnaire.

Tags : menu