Psy4Vet, the essential app for veterinary assistants and veterinarians specializing in behavioral medicine. Psy4Vet simplifies and streamlines the behavioral management of dogs and cats—whether you're a beginner or an expert, save time and offer tailored solutions to your clients with just one click!
In accordance with Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy (known as L.C.E.N.), we inform users and visitors of the website psy4vet.info of the following details
The website constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Client may not reuse, transfer, or exploit any part of the site’s content or work for personal use.
Using the website psy4vet.info implies full and complete acceptance of the terms and conditions of use described below. These terms may be modified or supplemented at any time, so users of psy4vet.info are encouraged to consult them regularly.
This website is normally accessible to users at all times. However, psy4vet.info may decide to interrupt access for technical maintenance and will strive to inform users in advance of the dates and times of the intervention. The psy4vet.info website is updated regularly by the responsible party. Likewise, legal notices may be modified at any time and remain binding on the user, who is invited to refer to them as often as possible to stay informed.
The website psy4vet.info aims to provide information about all activities of the company. psy4vet.info strives to provide the most accurate information possible. However, it cannot be held responsible for omissions, inaccuracies, or failures to update, whether caused by itself or by third-party partners providing such information.
All information on psy4vet.info is provided for informational purposes and is subject to change. Furthermore, the information on psy4vet.info is not exhaustive and is provided subject to modifications made since it was published online.
The site uses JavaScript technology. The website cannot be held responsible for any material damage resulting from its use. Additionally, users agree to access the site using recent equipment, free of viruses, and with an up-to-date, modern browser.
The psy4vet.info website is hosted by a provider located within the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The goal is to provide a service with the highest possible accessibility rate. The hosting provider ensures service continuity 24/7, year-round. However, it reserves the right to interrupt hosting services for the shortest possible durations, particularly for maintenance, infrastructure upgrades, infrastructure failures, or if the Services generate traffic deemed abnormal.
psy4vet.info and its hosting provider cannot be held responsible for network malfunctions, telephone line issues, or computer and telephony equipment failures, especially those caused by network congestion preventing access to the server.
psy4vet.info owns the intellectual property rights and usage rights for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of any part of the site, regardless of the method or process used, is prohibited without prior written authorization from psy4vet.info..
Any unauthorized use of the site or any of its elements will be considered an infringement and prosecuted in accordance with Articles L.335-2 and following of the French Intellectual Property Code.
psy4vet.info acts as the publisher of the website. psy4vet.info is responsible for the quality and accuracy of the content it publishes.
psy4vet.info cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the psy4vet.info website, resulting either from the use of equipment that does not meet the specifications indicated in section 4, or from the occurrence of a bug or incompatibility.
psy4vet.info also cannot be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the psy4vet.info website. Interactive areas (such as the ability to ask questions via the contact section) are available to users. psy4vet.info reserves the right to delete, without prior notice, any content posted in this area that violates applicable French legislation, particularly provisions related to data protection. If necessary, psy4vet.info also reserves the right to hold the user civilly and/or criminally liable, especially in cases of messages that are racist, offensive, defamatory, or pornographic, regardless of the medium used (text, photograph, etc.).
The Client is informed of the regulations concerning marketing communications, the Law of June 21, 2014 on Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Data Collection Responsibility
For personal data collected during the creation of the User’s personal account and navigation on the site, the data controller is: Mrs. Sylvia Masson. psy4vet.info is represented by Mrs. Sylvia Masson, its legal representative.
As the data controller, psy4vet.info undertakes to comply with the legal framework in force. It is the Client’s responsibility to define the purposes of data processing, to provide prospects and clients with complete information about the processing of their personal data based on their consent, and to maintain a processing register that reflects reality. Each time psy4vet.info processes personal data, it takes all reasonable measures to ensure the accuracy and relevance of the data in relation to the purposes for which it is processed.
7.2 Purpose of Data Collection
psy4vet.info does not sell your personal data. It is used only when necessary or for statistical and analytical purposes.
7.3 Rights of Access, Rectification, and Objection
In accordance with current European regulations, users of psy4vet.info have the following rights:
Upon learning of a user’s death and in the absence of instructions, psy4vet.info undertakes to delete the data unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how psy4vet.info uses their personal data, request rectification, or object to processing, they may contact psy4vet.info in writing at the following address:
Psy4vet 174 route de Racin 38340 Voreppe
In this case, the User must specify which personal data they wish psy4vet.info to correct, update, or delete, and must identify themselves precisely with a copy of an identity document (ID card or passport).
Requests to delete personal data will be subject to legal obligations imposed on psy4vet.info, particularly regarding document retention or archiving. Finally, users of psy4vet.info may file a complaint with the supervisory authorities, including the CNIL.
7.4 Non-Disclosure of Personal Data
psy4vet.info undertakes not to process, host, or transfer collected information to a country outside the European Union or deemed “non-adequate” by the European Commission without prior notice to the client. However, psy4vet.info remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees in compliance with the GDPR (No. 2016-679).
psy4vet.info commits to taking all necessary precautions to preserve the security of the information and to ensure it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of client information is brought to psy4vet.info’s attention, it will inform the client as soon as possible and communicate the corrective measures taken. Moreover, psy4vet.info does not collect any “sensitive data.”
User personal data may be processed by psy4vet.info subsidiaries and subcontractors (service providers), solely for the purposes outlined in this policy.
Within the scope of their respective responsibilities and for the purposes mentioned above, the main individuals likely to access user data are primarily members of our customer service team.
Despite all efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so they can take appropriate measures. Our incident notification procedures comply with our legal obligations, whether national or European. We are committed to fully informing our clients of any security-related issues concerning their account and to providing all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the psy4vet.info website user is published without the user’s knowledge, nor exchanged, transferred, assigned, or sold to third parties in any form. Only the potential acquisition of psy4vet.info and its rights could allow the transmission of such information to the buyer, who would then be bound by the same obligation to retain and modify data with respect to the psy4vet.info website user.
Security
To ensure the security and confidentiality of personal and health-related data, psy4vet.info uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.
When processing personal data, psy4vet.info takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website psy4vet.info contains a number of hyperlinks to other websites, set up with the authorization of psy4vet.info. . However, psy4vet.info does not have the ability to verify the content of the sites visited and therefore assumes no responsibility in this regard.
Unless you choose to disable cookies, you accept that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options available and described below. Please note that doing so may reduce or prevent access to some or all of the services offered by the site.
9.1. “COOKIES”
A “cookie” is a small data file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter referred to as “Cookies”). This file contains information such as the User’s domain name, Internet service provider, operating system, and access date and time. Cookies do not damage the User’s device in any way.
psy4vet.info may process information about the User’s visit to the Site, such as the pages viewed and searches performed. This information helps psy4vet.info improve the content and navigation of the Site.
Cookies that facilitate navigation and/or the provision of services offered by the Site can be managed by the User through browser settings. The User can choose to accept or reject cookies, either systematically or based on the sender. The User may also configure their browser to prompt for cookie acceptance or rejection before a cookie is stored on their device. psy4vet.info informs the User that, in such cases, some browser features may not be fully available.
If the User refuses to store cookies on their device or deletes existing ones, they are informed that their browsing experience on the Site may be limited. This may also occur if psy4vet.info or one of its providers cannot recognize the browser type, language settings, display settings, or country of connection for technical compatibility purposes.
In such cases, psy4vet.info declines all responsibility for any degraded functionality of the Site and services resulting from (i) the User’s refusal of cookies or (ii) psy4vet.info’s inability to store or access cookies necessary for the Site’s operation due to the User’s choices. Cookie management and User preferences vary by browser and are described in each browser’s help menu, which explains how to modify cookie settings.
At any time, the User may choose to express or modify their cookie preferences. psy4vet.info may also use external service providers to help collect and process the information described in this section.
Finally, by clicking on the social media icons for Twitter, Facebook, LinkedIn, and Google Plus on the psy4vet.info website or mobile app, and if the User has accepted cookies by continuing to browse the site or app, these platforms may also place cookies on the User’s devices (computer, tablet, smartphone).
These types of cookies are only placed if the User consents by continuing to browse the psy4vet.info website or mobile app. The User may withdraw their consent at any time.
9.2. INTERNET TAGS
psy4vet.info may occasionally use Internet tags (also known as “tags,” action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a web analytics partner that may be located in a foreign country (and therefore store related information, including the User’s IP address).
These tags are placed in both online advertisements that allow users to access the Site and on various pages of the Site.
This technology enables psy4vet.info to evaluate visitor responses to the Site and the effectiveness of its actions (e.g., how many times a page is opened and what information is viewed), as well as how the Site is used by the User.
The external provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for psy4vet.info, and provide other services related to Site and Internet usage.
Any dispute related to the use of the psy4vet.info website is subject to French law. Except where prohibited by law, exclusive jurisdiction is granted to the competent courts.