Psy4Vet, the essential app for veterinary assistants and veterinarians specializing in behavioral medicine. Psy4Vet simplifies and streamlines the behavioral management of dogs and cats—whether you're a beginner or an expert, save time and offer tailored solutions to your clients with just one click!
When a user decides to cancel their subscription, the issue of data storage and retrieval becomes essential. Unlike some services that automatically delete information, Psy4Vet guarantees the preservation of medical records, in accordance with current regulations.
The data recorded in Psy4Vet is protected by GDPR standards and the requirements of medical confidentiality. Therefore, it is not possible
Most users keep their behavioral assessments in PDF format, either integrated into their professional software or archived personally. However, all data can be sent back to the user upon request.
If a professional chooses to reactivate their subscription after several months, they will find their account exactly as they left it, provided they retain their original username.
During discussions with the developers, a key question emerged: how long should this data be retained?
While some software deletes files after 2 to 5 years, Psy4Vet follows a different principle. Given that an animal’s lifespan can reach 15 to 20 years, it is essential that medical records are preserved long-term.
Therefore, information remains stored as long as the software is maintained, ensuring continuity and complete security for veterinarians and pet owners.